Shipping & Returns

All items are handmade in our studio and ship within 7–10 business days. If you have any questions or concerns about your order, please contact us at thesassyseamstress@live.com.

Personalized items are non-returnable. Non-personalized items may be returned within 14 days of delivery, with refunds processed within 3 business days after the return is received. Please see our Policy Page for full details regarding shipping, returns, and refunds.

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• All personalized/custom items are final sale.
• Blank/non-personalized items may be returned within 14 days if unused, in original condition, and with tags/packaging intact.
• Used or damaged returns will not be accepted.
• Refunds will process within 3 days of receiving the return.

• Replacements are only provided for errors made by The Sassy Seamstress.
• Issues/damages must be reported within 5 business days of delivery with photos.
• Replacements will match the original order exactly.
• Refunds are only issued if a replacement is unavailable.

• Colors may vary slightly from screen appearance.
• Customers are responsible for return shipping costs.
• Original shipping fees are non-refundable.
• Incorrect or insufficient addresses requiring reshipment will incur additional shipping charges.